Insights
5 Early Innovators That Chose Optimism When the Pandemic Descended – And How They’re Faring Today
Companies choosing optimism over fear are driving innovation and out-of-the-box problem solving.
How to Create Experiences That Inspire Action
Intentionally cultivated workplace experiences lay the groundwork for organizational success.
What Makes Feedback in the Workplace So Powerful for Short Term Strategy?
How a more transparent feedback loop can improve productivity, morale, and success in businesses.
How to Switch from Preservation to Restoration
5 Skills People Leaders Need to Exhibit as COVID-19 Recovery Plans Take Shape
Adapting Hospice Care During COVID-19
Deb Shumway, CEO of Hospice of the Valley, tells how a strong culture helped her staff care for patients amid uncertainty, fear, and daunting challenges.
Is Your Leadership Style Hindering Your Team?
Every leader has a personal approach. But is it best for the team you are leading today?
5 Skills to Lead Through Disruption
Empower teams to stay focused, aligned, and accountable amid uncertainty.
10 Ways to Improve Team Morale and Produce Results
Inspire your team to take accountability and produce results with these insights from the best-selling leadership book ‘How Did That Happen?’
Surviving the Valleys by Looking Towards the Peaks
Excerpts from our interview with LaKeisha McClendon, CLO of the FDA in the U.S. on how to view the coronavirus disruption as a temporary valley.
9 Quotes From Wartime Leaders to Help You Lead During Uncertainty
Unsure how to lead when everything you know is shifting underfoot? Channel courage from the wisdom of the greats — each who led their countries through its darkest hours.
Lessons from Apollo 13 on Staying Agile Amid Crisis
Using disruption to move from Crisis to “successful failure.”
5 Ways to Run Better Virtual Meetings (and Transform Your Culture)
Meetings. Some are dreaded, others are valuable. Make sure your meetings are productive and a good use of time…your culture will thank you for it.
A Framework for Increasing Accountability in Times of Crisis
How to move through uncertainty rather than become paralyzed by it.
How to Practice Empathy When Leading in a Crisis
A meaningful way to build trust and connection in the workplace.
How to Gain Alignment While Moving Quickly on Innovative Ideas
There’s never been a greater need for leadership alignment – but how do you do this effectively in our disrupted world?
How to Manage Your Company Culture Remotely
Learn how to remotely manage your company culture in three steps.
Helping Teams Focus When They’re Suddenly Working Remotely
Effectively managing remote teams during a time of uncertainty
How to Coach Your Team to Overcome Obstacles
Help your team choose optimism, even when it can’t be justified.
3 Steps for Uniting New Hires Around Company Culture
A robust onboarding plan allows new hires to navigate their new company culture with confidence.
The Value of Asking For Feedback at Work — And How To Make it Common Practice
Asking for feedback at work isn’t always comfortable, but it opens the doors to a world of opportunity.
Shaping the Employee Journey Through Data
A healthy, happy workplace culture hinges on a leader’s access to in-depth analytics.
These 5 Staggering Statistics Show How the “Corporate Mindset” Boosts Organizational Agility
Improve your business’ organizational agility in any market conditions by tapping into the power of the corporate mindset.
What You Gain When You Invest in a Positive Company Culture
Your company’s culture directly impacts your bottom line — for better or for worse.
Want to Compete in the Big Leagues With Amazon and Google? Take These Risks
Setting organizational goals may feel productive, but achieving them requires a focused approach to goal-setting and execution.
The Top Mistake Leaders Make When Setting Organizational Goals
Setting organizational goals may feel productive, but achieving them requires a focused approach to goal-setting and execution.
4 Companies Winning with Feedback in the Workplace
These four companies are using feedback-centered culture to drive employee engagement, satisfaction, and productivity.
3 Steps for Establishing Organizational Agility
Establishing sustainable organizational agility requires that leaders first lay the groundwork for workplace accountability.
Daymon Worldwide: Teaching a Culture to Tango
Leveraging powerful social learning tools helped transform this company’s culture from the C-suite to its 5,000 full-time employees.
Brinker International: Providing the Ultimate Guest Experience
Brinker International, parent company of Chili’s Restaurants, creates market-leading culture and industry-leading engagement through change management.
OSF Healthcare: Creating the Ultimate Patient Experience
Imagine moving your patient satisfaction scores from the cellar of the 35th percentile to the 73rd, in just 13 months. That’s what OSF Home Health did.
Marco’s Pizza: Taking a Bigger Slice of a $45 Billion Pie
Marco’s Pizza CEO has the goal of turning the Ohio operator into one of the country’s biggest pizza chains. Today Marco’s is on its way toward that goal.
Bristol Farms: From a Culture of Sarcasm to Exceeding Sales Numbers
When Bristol Farms underwent a series of buyouts, its company culture suffered. Learn how they turned their culture around and achieved results.
Richland College: Trust, Grow, and Thrive
Richland Community College was heading into low student retention rates and obscurity until it implemented the most robust Accountability Training® available.
The Psychology of Achievement: Developing a Growth Mindset
Companies with a growth mindset set themselves apart from the pack through innovation and creative problem-solving.
This Quality Sets the CEOs of McDonald’s, Netflix, and Apple Apart
Organizations that can’t keep up with the rapid pace of market change risk falling — and staying — behind. These are the leaders proving that intelligence is the ability to adapt to change.
Impact on Key Results is the Only Performance Review That Matters
To move the needle on topline results, corporate leaders should reimagine performance reviews through the lens of year-round mentorship.
The One Thing That Leaders With High Levels of Personal Accountability Have in Common
Those who take personal accountability at work achieve their personal goals and drive better organizational results.
3 Steps to Creating a Diverse and Inclusive High-Performance Organization
Diversity and inclusion initiatives succeed when undertaken as joint efforts between HR leaders, C-suite executives, and frontline employees.
Driving Accountability for Change
Organizational agility hinges on leaders’ ability to effectively create change in the workplace.
The Best Gift for Employees Is Gratitude — Here’s Why
Recognizing employees for their hard work is a simple, powerful way to boost engagement and drive results.
Why Most Employee Engagement Initiatives Fail
Leaders know higher engagement leads to greater productivity, lower turnover, and fewer safety incidents, but do they know what drives employee engagement?
6 Steps to Building a More Inclusive Workplace
Inclusion makes employees feel comfortable and valued — but did you know that it can make them more productive, too? Here’s how creating a welcoming workplace sparks innovation and cultivates a culture of accountability.
The Empathy Mindset in Healthcare – Improving Safety, Patient Experience, and Outcomes
Healthcare organizations that promote high levels of empathy experience reduced safety risks, promote better health outcomes, and ensure the wellbeing of every patient and practitioner.
5 Qualities That High-Performance Organizations Like Trader Joe’s and Salesforce Have In Common
High-performance organizations promote and maintain a culture of accountability, which manifests itself in high levels of teamwork, trust, and communication.
What the Beyond Meat IPO Can Teach Us About Organizational Agility
The commercial success of Beyond Meat, whose initial public offering (IPO) has outperformed all others in 2019 thus far, is a testament to the need for organizational agility.
What Do “Future Leaders” Look Like?
Whether changing markets when you modernize business practices while maintaining a unified, engaged culture across a dispersed workforce.
Exploring the Four Core Components of the Accountability Index
Master the four steps to higher accountability in order to deliver on increased speed to market, organizational growth, employee engagement, achievement, and adaptability.
4 Simple Steps to Creating Safety Accountability in the Workplace
Workplace injuries can cost companies millions in compensation and lost productivity. Creating a culture of accountability is a simple and consistent way to improve safety outcomes.
The Power of The Results Pyramid: Achieving Sustainable Culture Change
The Results Pyramid® is a model of human behavior leaders use to make culture change happen effectively, accurately, and efficiently in an organization or team.
Burnout in Healthcare: How to Stop Putting Patients in Jeopardy
Employees experiencing workplace burnout are more prone to error, putting patients and hospital reputation at risk.