Almost 50% of hospitals nationwide lost money over the past few years. While 2024 has seen a slight improvement, still 40% are experiencing losses while others stagnate. To improve its financial picture, a large private healthcare system sought to increase business...
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ODL: Using Culture To Shape A Multinational Expansion
Jan 13, 2023 | Case Study
Solid. Soft. Risky. These are three words that ODL, Inc., manufacturer of glass for doors and entries for more than 70 years, discovered they needed, as a company, to anchor the values of their culture: Solid. A strong, inclusive workforce dedicated to quality in...
Cardiac Pacemakers: 9x stock price growth
Dec 14, 2022 | Case Study
“We were going 90 miles per hour on an icy road, headed toward a cliff.” This is how president Jay Graf described the feeling at Cardiac Pacemakers (CPI), developer of cardiovascular technology, following its acquisition by one of the foremost global pharmaceutical...
Flexible Materials: From divestment threat to 12% return on capital
Dec 13, 2022 | Case Study
Challenge Flexible Materials, part of a large global packaging manufacturer, was flagging, with contributing revenue at less than 10 percent. Unless the company could rise above the cost of capital, its parent company would divest. Solution A new CEO with extensive...
SSM Health: The first health care organization in history to receive the Baldridge National Quality Award from the President of the United States
Dec 12, 2022 | Case Study
Challenge Sometimes shifting just one cultural belief can transform a whole organization. In the case of SSM Health, which operates a network of 11,000 hospitals and care facilities in Missouri and the Midwest, human resources leadership realized that one cultural...
OGE: A focus on accountability leads to 3x share price
Dec 10, 2022 | Case Study
Challenge Operating within an industry with eight times the fatality rate of others, Oklahoma Gas and Electric (OGE) leadership knew that a reduction in Reportable Safety Incidents (RSI) would not only boost employee morale and organizational culture, but could also...
IVAC: No new products for a year, but 15% boost in sales
Dec 9, 2022 | Case Study
Challenge It’s the situation all leaders dread: Dennis Antinori, VP of Sales for the medical products company IVAC, had a national sales meeting on the calendar with several new products to launch. Two months to go before the meeting, Antinori got the news from the...
Acme-Hardesty: “Culture as Constitution,” and 3x financial returns
Oct 28, 2022 | Case Study
In 2016, Jeff Kenton came on as Acme-Hardesty's new president. A distributor and supplier of oleochemicals, as well as a developer of bio-based, renewable solutions, Acme-Hardesty, based in Blue Bell, Pennsylvania, was at a growth point. Kenton saw, immediately, an...
Novelis: How Adjusted EBITDA increased 119% year over year
Sep 26, 2022 | Case Study
In 2016, Novelis, the leading sustainable aluminum solutions provider and world leader in aluminum rolling and recycling with more than 14,000 employees in 10 countries, had a moment of reckoning. Under new leadership and embarking on a partnership to supply the...
Highland Community College: “People didn’t seek to understand. We needed accountability.”
May 26, 2022 | Case Study
As the incoming president of Highland Community College in Freeport, Illinois, Chris Kuberski met challenges right off the bat. Surveys and other internal data indicated trust and accountability issues. A culture challenged by little active listening and respect for...
Citizen Advocates: “Finally, we didn’t need a policy for everything.”
Apr 6, 2022 | Case Study
Clarity about organizational culture doesn't happen overnight. It's an organization-wide process of reflection and conversation. Without clarity, change can't happen. James Button, CEO of Citizen Advocates, understands this from a growth perspective. For him, creating...
How Culture Partners helped revitalize Ford Motors’ IT division
Feb 18, 2022 | Case Study
At Ford, Rekha Wunnava, Director of Global Manufacturing IT, oversees a team of over 11,000 technologists working in more than 80 facilities worldwide. Her biggest focus: In a climate of hyper-accelerating technological change, how does Ford sustain vertical and...
PETRONAS: Engineering a Global Culture
May 27, 2020 | Case Study
There’s one thing every PETRONAS employee has in common: a shared commitment to the PETRONAS company culture.
Daymon Worldwide: Teaching a Culture to Tango
Feb 26, 2020 | Case Study
Leveraging powerful social learning tools helped transform this company’s culture from the C-suite to its 5,000 full-time employees.
Brinker International: Providing the Ultimate Guest Experience
Feb 19, 2020 | Case Study
Brinker International, parent company of Chili’s Restaurants, creates market-leading culture and industry-leading engagement through change management.
OSF Healthcare: Creating the Ultimate Patient Experience
Feb 19, 2020 | Case Study
Imagine moving your patient satisfaction scores from the cellar of the 35th percentile to the 73rd, in just 13 months. That’s what OSF Home Health did.
Marco’s Pizza: Taking a Bigger Slice of a $45 Billion Pie
Feb 13, 2020 | Case Study
Marco’s Pizza CEO has the goal of turning the Ohio operator into one of the country’s biggest pizza chains. Today Marco’s is on its way toward that goal.
Bristol Farms: From a Culture of Sarcasm to Exceeding Sales Numbers
Feb 13, 2020 | Case Study
When Bristol Farms underwent a series of buyouts, its company culture suffered. Learn how they turned their culture around and achieved results.
Richland College: Trust, Grow, and Thrive
Feb 13, 2020 | Case Study
Richland Community College was heading into low student retention rates and obscurity until it implemented the most robust Accountability Training® available.
Magleby Construction: Building a Legacy
Aug 27, 2019 | Case Study
After 39 years, Magleby Construction changed management. With new leadership came a new approach to merging two company cultures to grow and stay competitive. With the help of Partners In Leadership, Magleby successfully grew its revenue nearly 100%.
El Rio: A Commitment to the Community
Jul 8, 2016 | Case Study
El Rio, with their commitment to the people they serve, has found a solution that can truly help them continue their quest for being the world-class, preferred primary care provider in their region.
OG&E: Keeping the Lights On
Feb 5, 2016 | Case Study
Through the use of Key Results, this Oklahoma utility made safety and accountability top priorities, changing their culture for the better.