Insights

How Accountability Orchestrates Results

How Accountability Orchestrates Results

An individual or a group of individuals that take personal, positive accountability can have a significant impact throughout their organization. But what if the entire workforce was taking personal accountability for the Key Results of an organization?

3 Communication Tips Every Leader Should Use

3 Communication Tips Every Leader Should Use

Effective communication is critical in building a work environment of trust and collaboration. Here are 3 tips for ensuring communication produces the culture you want in your organization.

El Rio: A Commitment to the Community

El Rio: A Commitment to the Community

El Rio, with their commitment to the people they serve, has found a solution that can truly help them continue their quest for being the world-class, preferred primary care provider in their region.

Responsibility vs. Accountability

Responsibility vs. Accountability

When a result isn’t achieved, that’s when most of us start hearing words like “responsibility” and “accountability.” While responsibility is appreciated and often used correctly, accountability continues to be misperceived and gets a bad rap—we’re here to tell you why it shouldn’t.

OG&E: Keeping the Lights On

OG&E: Keeping the Lights On

Through the use of Key Results, this Oklahoma utility made safety and accountability top priorities, changing their culture for the better.

Three Ways to Improve Corporate Culture

Three Ways to Improve Corporate Culture

Is culture on your mind? Well, it’s on the minds of C-suite executives, with 92% saying that improving their firm’s corporate culture would improve the value of their company.

Culture of Accountability

Culture of Accountability

Follow Through, Get Real, and Speak Up—there is no true accountability without these values and their associated actions.

The Role of Key Results

Identifying the Key Results that your organization must deliver to survive and thrive will put your organization on a path to greater accountability and alignment.

Results and Feedback

Results and Feedback

Recently, one of our clients had been experiencing a prolonged decline in sales. Numerous turnaround attempts were made, but nothing seemed to halt the relentless slide. Eventually, the company’s leadership team turned to our Accountability Builder. Within a matter of...

The Story Behind The Oz Principle

The Story Behind The Oz Principle

Like all epic fantasies in literature, The Wizard of Oz portrays a whimsical, yet poignant journey of self-discovery. We use the familiar story as the introductory metaphor in our book The Oz Principle: Getting Results Through Individual and Organizational...

The Connection Between Beliefs And Behavior

The Connection Between Beliefs And Behavior

We refer to them as Cultural Beliefs because, taken collectively, such beliefs define much of an organization's culture. Therefore, if you really want to change the actions of individual people on a team or in an organization, you must focus, first and foremost, on...

The Three Principles of Accountability

The Three Principles of Accountability

When expectations go unmet and someone has failed to deliver, how often do you assume that they have failed to follow through because something is wrong with them? This is what we call the Accountability Fallacy, the first of the three accountability principles that...

When The Blame Game Flourishes

When The Blame Game Flourishes

The “Blame Game” is never productive. Why? Because the very act of blaming someone or something else is disempowering rather than empowering, de-energizing rather than energizing, problem-focused rather than solution-focused, destructive rather than constructive, less ownership rather than more accountable.

Setting and Meeting Realistic Goals

Your Question: “How do you create a culture where realistic goals are set and met?” We hear this question a lot. In fact, it’s an issue that affects most people and organizations. Our Answer: There is a sequence to creating accountability. Step one always involves...

The Three Values of Organizational Integrity

The Three Values of Organizational Integrity

It's been a challenging year for most companies, even Apple Computer—the company that has topped Fortune magazine’s list of most admired companies for two years in a row. Not surprisingly, a lot has been written about Apple’s prodigious founder and CEO Steven Jobs,...

Questions? Drop us a line.