Insights

Psychological Bravery > Psychological Safety

Psychological Bravery > Psychological Safety

Years ago, when psychological safety became the buzzword du jour for business leaders, I was 100% on board. It was the answer to the power structures that kept employees silent, and finally we had a label for a common dynamic—and thanks to Amy Edmonson, some...

Over-Accountable Leaders Hold Their Teams Back

Over-Accountable Leaders Hold Their Teams Back

I used to work for a leader who always took the ultimate accountability for results. On weekly calls he would frequently say, “The reality is we didn’t hit our goal and that’s on me.” He said it with pride, believing this approach built trust and loyalty with his...

That’s Not What I Meant

That’s Not What I Meant

We have all had moments when something we said or did landed in a completely different way than we intended. Maybe it was a joke that fell flat. Maybe it was feedback that was meant to motivate but ended up discouraging. In your mind, you were clear and constructive....

You Can’t Lead It Until You Live It

You Can’t Lead It Until You Live It

One of the most common mistakes we see with our clients is the tendency to want to change others before changing yourself. Leaders will launch new values, reorganize teams, and roll out engagement initiatives, but if their own beliefs and behaviors do not match what...

How to Make Purpose Actually Work

How to Make Purpose Actually Work

Conscious Capitalism gave the business world something it desperately needed: a new definition of success.  It challenged the idea that shareholder value had to come at the expense of employee wellbeing or societal impact. It showed that purpose and profit could work...

The Gig Economy Has Reached the Corner Office

The Gig Economy Has Reached the Corner Office

We’re used to talking about the gig economy in terms of Uber drivers and freelance designers. But in 2025, it’s the CEO role that’s starting to look more like a contract gig. And the implications for culture are bigger than most people realize. So far this year, a...

Pretty Uneventful Week for CEOs, Right?

Pretty Uneventful Week for CEOs, Right?

By now, you have probably seen the Coldplay video. The CEO of Astronomer, Andy Byron, attending a concert with his CHRO. The video spread quickly. Then came the memes. Then the resignation. What might have stayed an internal HR issue is now one of the most...

Fear and Faith Are Both a Belief in the Unknown

Fear and Faith Are Both a Belief in the Unknown

Fear and faith might feel like opposites. One holds you back. The other moves you forward. But underneath, they are the same thing. Both are a belief in something that hasn’t happened yet. In the workplace, we encounter the unknown all the time. A new leader steps in....

You Can’t Collaborate With a Negotiator

You Can’t Collaborate With a Negotiator

There is something I have come to believe about relationships of all kinds—whether it is at work, at home, or with friends. Every relationship eventually encounters friction. You hit a disagreement. Misalignment. A tough moment where two people need to figure out how...

Your Culture Is Measured in Silence

Your Culture Is Measured in Silence

When something goes wrong inside an organization, leaders often look for signs of disruption. Complaints. Conflict. Declining performance. But some of the most serious culture issues do not make noise. They go quiet.  Silence is not a neutral signal. It is often the...

Culture Captures the Cost Savings

Culture Captures the Cost Savings

This week on CEO Daily Brief, I spoke with my friend John Frehse. John is a labor strategy expert, and one of the few people I know who can talk about cost-cutting with both depth and humanity. We’ve known each other for years, but somehow this conversation uncovered...

You Have a Leadership Problem

You Have a Leadership Problem

Let’s talk about the A-word.  Accountability gets tossed around in every leadership meeting, strategy deck, and performance conversation, but rarely with clarity. What we call accountability is often just thinly veiled evaluation: performance reviews, stack rankings,...

Why That Offsite Didn’t Fix Anything

Why That Offsite Didn’t Fix Anything

Everyone left the offsite feeling “jazzed”. The decks were slick, the breakout sessions were productive, and the whiteboard had a lot of arrows that made everyone nod. The best part was the keynoter who inspired everyone.  That lasted about three days.  But two weeks...

AI is Here. Three CEOs Responded—One Got It Right.

AI is Here. Three CEOs Responded—One Got It Right.

AI is transforming business. That much is clear. The real question is whether leaders are equipped to guide their people through the change. Some are. Others are trying to have it both ways, insisting they are “people first” while replacing…people. And a few are...

Agility Is the New Stability

Agility Is the New Stability

I stole that line from a client I was working with in Orlando last week.   This particular client is a global pharmaceutical and manufacturing company in the animal health space. We were about to kick off a leadership session with their top 100 leaders, all focused on...

You are Addicted to Action

You are Addicted to Action

In the 1990s, a group of high-earning professionals formed Workaholics Anonymous. A founder of the group said, “No matter how much work I did, it was never enough.”  Sound familiar?  This addiction is one we collectively share. It goes beyond an addiction to work—it...

Pete Stavros on Shared Ownership and CEO Empathy

Pete Stavros on Shared Ownership and CEO Empathy

Pete Stavros, Co-Head of Global Private Equity at KKR,, joins Jessica to talk about his work fostering shared employee ownership: reshaping companies so employees have a direct stake in the business itself.

The Surrendered Leader

The Surrendered Leader

We’ve been sold a lie about leadership.  We’ve been told that great leaders take control. That they set the vision, enforce accountability, drive engagement, and build culture through sheer willpower.  But here’s the thing: Culture can’t be controlled. It can’t be...

From Fear to FOMO: The AI Whiplash in the Workplace

From Fear to FOMO: The AI Whiplash in the Workplace

AI has gone from public enemy number one to the golden child of innovation in record time. Just look at this week’s AI summit in Paris. JD Vance made his first major policy speech there, declaring that the U.S. is going all in on AI and urging other countries to...

Outrage Is Easy. Accountability Is Hard.

Outrage Is Easy. Accountability Is Hard.

Everyone gets selective about their outrage. We see it in politics, in business, in culture—everywhere. But what separates outrage that leads to meaningful change from outrage that’s just noise? Accountability. Take the federal government. The Trump administration,...

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