Insights

My 2026 Predictions: Part Two

My 2026 Predictions: Part Two

Two weeks ago I released the first half of my predictions for 2026 and today I have part two for you. Leaders wrote in with concerns, questions, and stories about the early signs they are already seeing inside their organizations. That feedback set the stage for last...

SHRM Is Forcing a Reckoning in HR

SHRM Is Forcing a Reckoning in HR

Last week Business Insider ran a hit piece on SHRM, and they got it all wrong. The reaction to SHRM says more about the state of HR than anything SHRM actually did. People are outraged, stunned, and disappointed, and that response exposes tension that has been...

Predictions For 2026

Predictions For 2026

It’s that time of year again. Time to look into our crystal ball and figure out what is to come. Through conversations with CEOs, research and client work, we’re beginning to see trends emerge that are shaping the future of work. Before we jump into predictions for...

The Leadership Cost of ‘Needing to Know’

The Leadership Cost of ‘Needing to Know’

Last week we explored the quiet ways uncertainty shapes leadership behavior and culture. There is another pattern that appears in the same conditions. Instead of moving faster or tightening pace, some leaders respond by holding more firmly to structure and control. It...

Leaders… Press Pause

Leaders… Press Pause

I have been on vacation this week, reading Miracles of Love by Ram Dass on the beach. The ocean behind the pages made one theme stand out more clearly. He was describing moments in history when people sensed that the structures they relied on were shifting, and how...

The Death of the Culture Committee

The Death of the Culture Committee

For years, many organizations turned to culture committees with genuine hope. We supported them in that work because participation matters. People want to feel heard. Leaders want engagement to be more than a slogan. For a while, culture committees felt like progress....

When AI Fails, Accountability Still Belongs to Us

When AI Fails, Accountability Still Belongs to Us

Last week we talked about what happens when everything goes dark. When AWS, CrowdStrike, or another global system collapses, companies rush to explain that it was out of their control. What we found then was a pattern. The more connected we become, the more blame gets...

The Accountability Dilemma of Global Outages

The Accountability Dilemma of Global Outages

Last time it was CrowdStrike. This time it is Amazon Web Services. Every time it happens, the story feels the same. A major outage occurs, millions are affected, and the immediate response is to find someone to blame.  When AWS went down, it was not just a technical...

Make HR Great… Not Again, But For The First Time

Make HR Great… Not Again, But For The First Time

HR needs saving.  The CHRO is struggling today the same way the CIO once did. For years, CIOs were seen as back-office support, focused on systems and infrastructure, quietly reporting to the CFO. They were necessary but not strategic. Then Y2K happened, and...

“At Their Most Vulnerable”

“At Their Most Vulnerable”

This week I am giving a keynote at a hospital association conference where hundreds of healthcare leaders are gathering to talk about their biggest challenges. When I asked what those were on a pre-call with the event leaders, the answers came without hesitation:...

False Haste: When Waiting Becomes Wisdom

False Haste: When Waiting Becomes Wisdom

People sometimes ask me how my Master of Divinity connects with my work in corporate culture. On the surface theology and organizational strategy look like they belong in entirely different worlds. But lately I have noticed the conversations overlap. And the overlap...

Once Again, Story Trumps Data

Once Again, Story Trumps Data

Over 800,000 people have been laid off this year, but you didn’t see many boycotts or hashtags about those folks. Then Jimmy Kimmel, an incredibly wealthy entertainer gets taken off the air and people who don’t even watch his show are galvanized to cancel their...

AI Isn’t the Villain. Fear Is.

AI Isn’t the Villain. Fear Is.

https://www.linkedin.com/pulse/fiverr-going-back-startup-mode-micha-kaufman-jfe6f/?trackingId=vL67CL59Wv5CEcQ28l0Ikg%3D%3D Micha Kaufman, CEO of Fiverr, just announced he is laying off 250 people and going back to startup mode. His post was long, transparent, and...

Psychological Bravery > Psychological Safety

Psychological Bravery > Psychological Safety

Years ago, when psychological safety became the buzzword du jour for business leaders, I was 100% on board. It was the answer to the power structures that kept employees silent, and finally we had a label for a common dynamic—and thanks to Amy Edmonson, some...

Humancore’s Mike Dolen on Leadership, Technology, and the Human Side of Change

Humancore’s Mike Dolen on Leadership, Technology, and the Human Side of Change

This week, Jessica sat down with Mike Dolen, the founder and CEO of Humancore. He explains how Humancore uses generative AI and organizational psychology to offer in-the-moment leadership support that’s contextual and personalized for an organization–and why he thinks the process is more practical and effective than the current model of coaching and training.

Over-Accountable Leaders Hold Their Teams Back

Over-Accountable Leaders Hold Their Teams Back

I used to work for a leader who always took the ultimate accountability for results. On weekly calls he would frequently say, “The reality is we didn’t hit our goal and that’s on me.” He said it with pride, believing this approach built trust and loyalty with his...

That’s Not What I Meant

That’s Not What I Meant

We have all had moments when something we said or did landed in a completely different way than we intended. Maybe it was a joke that fell flat. Maybe it was feedback that was meant to motivate but ended up discouraging. In your mind, you were clear and constructive....

You Can’t Lead It Until You Live It

You Can’t Lead It Until You Live It

One of the most common mistakes we see with our clients is the tendency to want to change others before changing yourself. Leaders will launch new values, reorganize teams, and roll out engagement initiatives, but if their own beliefs and behaviors do not match what...

How to Make Purpose Actually Work

How to Make Purpose Actually Work

Conscious Capitalism gave the business world something it desperately needed: a new definition of success.  It challenged the idea that shareholder value had to come at the expense of employee wellbeing or societal impact. It showed that purpose and profit could work...

The Gig Economy Has Reached the Corner Office

The Gig Economy Has Reached the Corner Office

We’re used to talking about the gig economy in terms of Uber drivers and freelance designers. But in 2025, it’s the CEO role that’s starting to look more like a contract gig. And the implications for culture are bigger than most people realize. So far this year, a...

Pretty Uneventful Week for CEOs, Right?

Pretty Uneventful Week for CEOs, Right?

By now, you have probably seen the Coldplay video. The CEO of Astronomer, Andy Byron, attending a concert with his CHRO. The video spread quickly. Then came the memes. Then the resignation. What might have stayed an internal HR issue is now one of the most...

Fear and Faith Are Both a Belief in the Unknown

Fear and Faith Are Both a Belief in the Unknown

Fear and faith might feel like opposites. One holds you back. The other moves you forward. But underneath, they are the same thing. Both are a belief in something that hasn’t happened yet. In the workplace, we encounter the unknown all the time. A new leader steps in....

You Can’t Collaborate With a Negotiator

You Can’t Collaborate With a Negotiator

There is something I have come to believe about relationships of all kinds—whether it is at work, at home, or with friends. Every relationship eventually encounters friction. You hit a disagreement. Misalignment. A tough moment where two people need to figure out how...

Your Culture Is Measured in Silence

Your Culture Is Measured in Silence

When something goes wrong inside an organization, leaders often look for signs of disruption. Complaints. Conflict. Declining performance. But some of the most serious culture issues do not make noise. They go quiet.  Silence is not a neutral signal. It is often the...

Culture Captures the Cost Savings

Culture Captures the Cost Savings

This week on CEO Daily Brief, I spoke with my friend John Frehse. John is a labor strategy expert, and one of the few people I know who can talk about cost-cutting with both depth and humanity. We’ve known each other for years, but somehow this conversation uncovered...

You Have a Leadership Problem

You Have a Leadership Problem

Let’s talk about the A-word.  Accountability gets tossed around in every leadership meeting, strategy deck, and performance conversation, but rarely with clarity. What we call accountability is often just thinly veiled evaluation: performance reviews, stack rankings,...

Why That Offsite Didn’t Fix Anything

Why That Offsite Didn’t Fix Anything

Everyone left the offsite feeling “jazzed”. The decks were slick, the breakout sessions were productive, and the whiteboard had a lot of arrows that made everyone nod. The best part was the keynoter who inspired everyone.  That lasted about three days.  But two weeks...

AI is Here. Three CEOs Responded—One Got It Right.

AI is Here. Three CEOs Responded—One Got It Right.

AI is transforming business. That much is clear. The real question is whether leaders are equipped to guide their people through the change. Some are. Others are trying to have it both ways, insisting they are “people first” while replacing…people. And a few are...

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