Insights
When The Blame Game Flourishes
The “Blame Game” is never productive. Why? Because the very act of blaming someone or something else is disempowering rather than empowering, de-energizing rather than energizing, problem-focused rather than solution-focused, destructive rather than constructive, less ownership rather than more accountable.
Setting and Meeting Realistic Goals
Your Question: “How do you create a culture where realistic goals are set and met?” We hear this question a lot. In fact, it’s an issue that affects most people and organizations. Our Answer: There is a sequence to creating accountability. Step one always involves...
The Three Values of Organizational Integrity
It's been a challenging year for most companies, even Apple Computer—the company that has topped Fortune magazine’s list of most admired companies for two years in a row. Not surprisingly, a lot has been written about Apple’s prodigious founder and CEO Steven Jobs,...